Many people attribute the Holocaust’s great extent of destruction to Adolf Hitler’s charisma and powerful, convincing methods of manipulation and mob construction. This generalization is well-supported by the Milgram experiment, with statistics proving that participants were more likely to shock the “learner” fully if the “experimenter” was nearby and providing repeated, forceful commands.
Although Hitler and the Milgram experimenter were quite different with respect to tone of voice, charisma, and overall message, the mere presence of a foreboding authority figure seemed enough to convince “good” people to do “bad” things.
Joshua Barajas’s piece on the science of obedience provides a relevant example of Hitler’s manipulation, when he quotes Adolf Eichmann’s plea that him and other Nazis were “‘forced to serve as mere instruments’” to justify his assistance in carrying out mass genocide.
If we put together the many pieces of evidence seen from Milgram’s experiments and Hitler’s manipulation of Nazis, it seems easy to conclude that ordinary people’s active participation in violence is caused by an innate tendency and feeling of necessity to follow orders, usually orders from a charismatic or powerful leader.
However, I believe that there are other reasons for popular participation in genocide or otherwise horrific acts. There are many other factors at play here.
One hypothesis that comes to mind for me is existing hatred of the oppressed group that is released by some sort of crisis, compelling someone who was otherwise seen as “good” and “normal” to commit the unthinkable. Essentially, a human shock doctrine.
In the example of the Holocaust, antisemitism was essentially the embers burning under the unlit fire of post-WWI Europe. One event, or crisis, that may have stoked the rise of antisemitism and the Holocaust was the Great Depression. Although not as widely talked about in Europe, the Depression certainly had an immeasurable effect on Germany. Germany relied on the U.S. economically in many ways and the Great Depression led to a huge recession, as well as widespread unluckiness with inflation at an insanely high level. Jewish people were the scapegoat for economic troubles, as they had been for centuries — and economic troubles and general unrest provided a perfect opportunity for blaming the Jews. Maybe this was the reason for a “good” population to suddenly start committing atrocities. A shock had occurred, and something needed to be done to rid Germany of the supposed “problem”.
When we are angry and in disbelief, we want to do something to remediate the situation. For example, when I get a bad grade on a test, I often get angry at the teacher — they graded me too harshly, I might say, or they didn’t teach me well enough. I don’t see myself as a person that is mean to teachers; in fact, I really appreciate my teachers and respect them. But when we are in a situation that doesn’t agree with our ego-concept, basically, we feel some sort of dissonance, we want to fix it immediately which often requires taking out our anger on the “logical” perpetrator of the issue.
I believe that this phenomenon causes good people to do bad things. How can we remediate this? Well, if we mitigate large shocks and crises in the first place, scapegoating and hurting innocent people might be prevented. For example, the Reichstag Fire in Germany had large significance. The shock of the fire caused Hitler to persuade the German government to enact policies which severely restricted civil liberties. How would the world be different if the fire had not occurred, or, even, if we had dealt more calmly with it?
It’s difficult to connect this to daily human behavior — something which we often see as on a totally different level than large-scale crises and genocides, but we have to start small. If humans are able to resist letting their emotions take control of them in the midst of large crises, we might be able to think more logically about if we want to conform to new laws and doctrines that come up as a result.
Although obedience to an authority figure is something that is hard to shake our innate tendency to do, logical and basic morality is something to take into account when we hear orders. It’s easier said than done — if our life and prosperity is on the line, sometimes we have no choice but to obey. We are human, and our emotions get the better of us. What may create a more moral and just society is if we learn to think with both our brains and hearts.